Privacy Policy

Effective Date: 18 October 2026

1. Introduction

Nidre – Inspired by Ayurveda (“Nidre”, “we”, “us” or “our”) operates the website https://inspiredbyayurveda.com.au. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, make a consultation or therapy booking, or otherwise interact with our services.

We are committed to protecting your privacy and handling your personal information in a transparent, responsible and secure manner. This Privacy Policy should be read before using our website or providing personal information to us.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.

2. Personal Information We Collect

We do not intentionally collect personal information merely because you visit our website, except where information may be collected automatically through website technologies, as described in this Policy.

We may collect personal information that you voluntarily provide when you:

• Submit an enquiry through our contact form or contact us by email.

• Book an Ayurvedic therapy, consultation or other service.

• Communicate with us regarding an existing or prospective booking.

• Choose to provide information relevant to your requested services.

Depending on the nature of your enquiry or booking, this information may include your name, email address, telephone number, booking details and any other information you choose to provide.

Where you voluntarily disclose information concerning your health or wellbeing, we will handle that information in accordance with applicable privacy requirements.

You are not generally required to provide personal information simply to browse our website. However, certain information may be necessary for us to respond to an enquiry or facilitate a booking.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions and improve the user experience.

We may use Google Analytics or similar analytics services to collect information about how visitors use our website. This information may include pages visited, time spent on pages, browser type, device information, approximate geographic information and website interaction data.

Analytics information is used to understand website performance, identify areas for improvement and enhance the experience of our visitors. We do not intend to use website analytics for the purpose of identifying individual visitors.

Depending on the configuration of the analytics service, some technical information, including online identifiers or IP addresses, may be processed by the relevant service provider. Accordingly, we cannot guarantee that all analytics data is entirely anonymous or that no personal information is processed by those providers.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

4. How We Use Personal Information

We collect and use personal information only for purposes reasonably connected with operating our business and providing our services, including:

• Responding to enquiries and requests.

• Managing consultation and therapy bookings.

• Communicating with you about your requested services.

• Providing relevant booking information and service updates.

• Maintaining website security and functionality.

• Analysing website usage and improving our online services.

• Meeting applicable legal, regulatory and administrative obligations.

We will not use your personal information for unrelated purposes unless we have your consent or are otherwise authorised or required to do so by law.

5. Data Processing and Third-Party Service Providers

Our website may use third-party service providers to support website hosting, contact forms, booking systems, payment processing, security and analytics.

When you submit information through a contact form or booking system, that information may be processed or stored by the relevant service provider in accordance with its own privacy and security practices.

We do not routinely access or review information submitted through third-party forms or booking platforms unless access is necessary for a legitimate business purpose, such as responding to an enquiry, managing a booking, providing a service or meeting a legal obligation. Access arrangements depend on the platform and its configuration.

We take reasonable steps to use service providers that implement appropriate security measures. However, we cannot independently guarantee the security, confidentiality or handling of information by third-party providers.

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that the arrangements are consistent with our privacy obligations.

6. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information to third parties where reasonably necessary to operate our website, provide our services or fulfil a purpose described in this Policy. Such parties may include website hosting providers, booking platform providers, analytics providers and other service providers engaged to support our operations.

We may also disclose personal information where:

• You have consented to the disclosure.

• The disclosure is necessary to provide a service you have requested.

• The disclosure is required or authorised by law.

• The disclosure is reasonably necessary to investigate suspected unlawful activity, protect our legal rights or address a serious security concern.

We take reasonable steps to ensure that personal information is disclosed only where appropriate and subject to applicable legal requirements.

7. International Data Transfers

Some third-party service providers may store or process information outside Australia. Where this occurs, your personal information may be subject to the laws of the country in which the information is processed or stored.

Where applicable, we will take reasonable steps to ensure that any overseas disclosure of personal information complies with relevant Australian privacy requirements.

8. Data Storage and Security

We take reasonable administrative, technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

These measures may include using secure website connections, access controls and security protections provided by our hosting and service providers.

Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet applicable legal requirements, resolve disputes and maintain appropriate business records. When information is no longer required, we take reasonable steps to destroy it or de-identify it, where appropriate and lawful.

Although we take reasonable precautions to protect personal information, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate, incomplete or outdated information.

• Request deletion of your personal information where we are legally permitted to do so.

• Withdraw consent where processing is based on your consent.

• Opt out of promotional or marketing communications.

• Raise a concern or lodge a complaint about how your personal information is handled.

To exercise these rights, please contact us at hello.nidre@gmail.com. We may need to verify your identity before processing your request.

We will respond to requests within a reasonable period and in accordance with applicable legal requirements. We may retain certain information where retention is required or permitted by law.

10. Promotional Communications

We will only send promotional or marketing communications where permitted by applicable law.

You may opt out of promotional communications at any time by emailing hello.nidre@gmail.com. We will take reasonable steps to process your request promptly.

Opting out of promotional communications will not prevent us from sending necessary non-promotional messages relating to an existing booking, service or other legitimate business matter.

11. Links to Other Websites

Our website may contain links to third-party websites, platforms or services that are not owned or controlled by Nidre – Inspired by Ayurveda.

We are not responsible for the privacy policies, security practices or content of those third-party websites. When you leave our website, we encourage you to review the relevant privacy policy before providing personal information.

Your interactions with third-party websites and services are governed by their respective terms and privacy practices.

12. Children's Privacy

Our website and services are not intentionally directed towards children for the independent collection of their personal information.

If we become aware that personal information has been collected from a child in circumstances where the collection was not permitted by law, we will take reasonable steps to address the matter, including deletion where appropriate and legally permissible.

Parents or guardians who have concerns about information relating to a child may contact us using the details provided below.

13. Legal Disclosures

We may disclose personal information where required or authorised by law, including in response to a valid court order, subpoena, regulatory requirement or other lawful process.

We may also disclose information where reasonably necessary to protect our rights, property or safety, protect the rights or safety of others, investigate suspected fraud or unlawful activity, or respond to a lawful request from a government authority.

Any such disclosure will be made in accordance with applicable legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, service providers or legal obligations.

Any revised version will be published on this page, together with an updated effective date where appropriate. We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Information

If you have questions about this Privacy Policy, wish to request access to or correction or deletion of your personal information, or would like to raise a privacy concern, please contact us:

Business: Nidre – Inspired by Ayurveda

Website: https://inspiredbyayurveda.com.au

Email: hello.nidre@gmail.com

We will take reasonable steps to respond to your enquiry and address any privacy concerns in accordance with applicable law.